Return & Refund Policy

Return & Refund Policy for GMC English

At GMC English, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your item, we offer a straightforward return and refund policy to ensure that your shopping experience is as seamless as possible.

Returns

We offer a 30-day return policy on all items purchased from GMC English. If you are not completely satisfied with your blazer or any other item, you can return it within 30 days of receipt. Please read the guidelines below for returns:

Return Eligibility

• Items must be unused and in the same condition that you received them. They must also be in the original packaging.
• Proof of purchase (order confirmation or receipt) must be provided for processing returns.
• Return requests must be made within 30 days from the date you received your order.

How to Initiate a Return

1. Contact us at support@gmcenglish.com to request a return.
2. Provide your order number, and a brief explanation of the reason for the return.
3. After we approve your return, we will send you a return authorization number and instructions for sending the item back to us.

Return Shipping

• Customers are responsible for the cost of return shipping.
• We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, a refund will be issued to your original method of payment.

Refund Process

• Refunds will be processed within 7 days after we receive and inspect the returned item.
• The refund will be issued to the original payment method. Please note that it may take a few additional business days for the refund to appear in your account, depending on your bank or credit card provider.

Non-Refundable Items

Certain items are non-refundable, including:

• Items that have been worn or used.
• Items that are missing the original tags or packaging.
• Custom or personalized items.

If your return is not eligible for a refund, we will notify you and the item will be returned to you at your expense.

Exchanges

Currently, we do not offer direct exchanges. If you wish to exchange your item for a different size or color, we recommend following the return process and placing a new order for the desired item.

Late or Missing Refunds

If you haven’t received your refund after 7 days, please follow these steps:

1. Check your bank account to confirm the refund.
2. Contact your credit card company or bank to inquire about the refund, as it may take some time before it’s officially posted.
3. If you’ve done all of this and still have not received your refund, please contact us at support@gmcenglish.com.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@gmcenglish.com. We will provide instructions for returning the damaged item and will offer a full refund or replacement based on your preference.

Customer Support

If you have any questions regarding returns or refunds, please feel free to reach out to our customer support team. We are here to assist you during the return process and ensure you are satisfied with your purchase.

• Email: support@gmcenglish.com